Refund and Returns Policy

At GreatEasyRecipe.com (“we”, “us”, or “our”), we strive to ensure customer satisfaction. This Refund & Return Policy explains the conditions under which refunds or returns may be requested for products or services purchased through our website.

By making a purchase on GreatEasyRecipe.com, you agree to this policy.

1. Types of Products Covered

This policy applies to the following, where applicable:

  • Digital products (e.g. downloadable recipe collections, PDFs, guides, meal plans)

  • Physical products (if offered in the future)

  • Paid services (if offered in the future)

Affiliate products purchased through third-party websites are not covered by this policy.

2. Digital Products (Downloads & Online Content)

Due to the nature of digital products:

  • All digital product sales are final

  • No refunds or returns are offered once a digital product has been downloaded or accessed

Exceptions

A refund may be considered if:

  • The file is corrupted or unusable

  • You were charged multiple times for the same product

  • The product was not delivered due to a technical error

In such cases, please contact us within 7 days of purchase.

3. Physical Products (If Applicable)

If physical products are sold in the future, the following terms will apply:

3.1 Return Eligibility

You may return a physical item if:

  • It is unused and in its original packaging

  • It is returned within 14 days (EU) or 30 days (US) of delivery

3.2 Non-Returnable Items

  • Food items

  • Perishable goods

  • Personalized or custom-made products

3.3 Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping method

4. Refund Processing

Once a return or refund request is approved:

  • Refunds will be processed to the original payment method

  • Processing time: 5–10 business days

  • Banks or payment providers may take additional time to reflect the refund

5. EU Consumer Rights (Right of Withdrawal)

If you are located in the European Union, you have the right to withdraw from a purchase within 14 days, except for digital content that has already been accessed or downloaded.

By purchasing digital products and accessing them immediately, you expressly waive your right of withdrawal in accordance with EU consumer law.

6. US Consumer Information

For customers in the United States:

  • Refunds are granted only as described in this policy

  • We comply with applicable US consumer protection laws

  • No refunds are issued for digital downloads once delivered, unless required by law

7. Affiliate Products & Third-Party Sales

GreatEasyRecipe.com may promote products via affiliate links.

  • We do not sell or fulfill affiliate products

  • Refunds, returns, and customer service for affiliate purchases are handled directly by the third-party seller

  • Please review the seller’s refund policy before purchasing

8. Subscription Services (If Applicable)

If subscription-based services are introduced:

  • You may cancel at any time

  • Access will remain active until the end of the billing period

  • No partial refunds for unused subscription time unless required by law

9. How to Request a Refund or Return

To request a refund or return, please contact us with:

  • Your order number (if applicable)

  • Proof of purchase

  • Reason for the request

Requests must be submitted within the timeframes stated above.

10. Policy Updates

We reserve the right to update or modify this Refund & Return Policy at any time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Information

If you have questions about this Refund & Return Policy, please contact us:

Website: https://www.greateasyrecipe.com
Email: contact@greateasyrecipe.com